Guidelines Needed For Gyms With Quality
Services, Ethics And Professionalism
do you choose what gyms to promote to your employees or members while
ensuring quality services?
you prevent any and every gym or studio in your city or community from
promoting their services by offering "discounts" to your employees?
These were questions recently put to the members of the Wellness
Manager Discussion Group.
senior employee health promotion program manager, also sought
suggestions for guidelines for promoting local gym discounts to
try to be
selective with gym discounts," replied a wellness program manager. "If
we agree to promote a gym, our preference is to require the gym to
offer our employees the best discount they offer anyone."
most gyms "can’t or won’t meet this criterion." The
is this situation "limits the discounts we can offer to our employees."
wellness program manager said his concern is that "the fitness industry
has gotten so aggressive – sometimes predatory – in
promote a gym discount to employees who perceive it to be a
‘deal,’ only to find that ‘Joe
walked in off the street got a better deal because the gym was running
a proverbial ‘special’ or because Joe Public is a
negotiator, what service have we really provided our employees?"
Offering a discount, in a case like this, may serve the gym more than
it serves employees, he added.
he continued, "offering discounts to many gyms has become comparable to
offering discounts to the used car lots one might find advertised on TV
in the middle of the night. But that's how many (not all!) gyms have
chosen to run their business."
the benefits of promoting the gym discounts to employees, it is
definitely a perk, especially if you are an employer who isn't offering
raises and want to find other ways to increase the value of employment,
observed another long-time wellness manager.
up administration time, however, to offer discounts. "We do get
employees calling us to help them get their discount. This becomes an
issue for those vendors who 1) either have turnover, and so the contact
name changes without notifying us to update our information; 2) have a
‘difficult’ process for the employee to get their
and 3) do not provide quality services while the employee's perception
is that we are endorsing the vendor."
to promote only those gyms that provide quality services by
demonstrating a certain level of customer service, professionalism,
ethics and practices to keep employees safe, here are several suggested
guidelines submitted by a member:
club a member of the International Racquet, Health and Sportsclubs
Association (IRHSA) oranother professional association? By being a
member of this organization and/or others, the club ascribes to a code
of ethics and professionalism.
the dues structure? Is it affordable for even the least of our
employees? Are theirs long- or short-term contracts? Each gym or
trainer must spell out their financial terms exactly. In this manner,
there are no monetary "surprises" or "Deal of the Day" when an employee
club or training facility have degreed and/or certified instructors?
Certification by the major certifying agencies again shows
professionalism and a higher level of instruction.
club or training facility follow the American College of Sports
Medicine guidelines on facilities? By following these guidelines,
participant safety is promoted and safeguarded.
member suggested GlobalFit, and a company that manages a gym network,
guarantees the discounts and offers other products, like a virtual
nutrition and fitness centers and activity programs that
require employees to join a gym and can effect change among employees
regardless of their stage of readiness.
Manager Discussion Group has been online since 2002 and today has more
than 1,500 members. The group was organized and is administered and
sponsored by the Wellness Program Management Advisor.
are entitled to be members of the Wellness Manager Discussion Group at
no additional cost. To join go to http://web.archive.org/web/20071116073136/www.wellnessjunction.com/forum