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Interns In The Workplace: Energy, Enthusiasm And Real Work Experiences
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Most wellness
professionals know internship programs exist, and may have even been an
intern at some point. Yet surprisingly few workplaces use interns in
their wellness programs. Wellness Program Management Advisor
spoke with William B. Baun, E.P.D., F.A.W.H.P., manager of wellness
programs at the University of Texas M.D. Anderson Cancer Center in
Houston. He has used interns for more than 20 years.
Baun’s
programs target M.D. Anderson’s 16,000 employees. "I enjoy having
interns around. They bring a renewed sense of energy and excitement
about their chosen fields to the work environment. They ask questions
that we have stopped asking ourselves. They cause us to look at
processes that have gotten stagnant over time and help keep us abreast
of the newest models and theories being taught in school."
Since wellness is a broad field, a variety of schools are potential sources for internships.
- Public Health
- Exercise Science
- Health Education
- Corporate Wellness or Health
- Community Health Education
- Dietetics
- Social Worker
- Chaplaincy
- M.D./Ph.D. (working on MPH projects)
Internships
may be as short as a week or two, but typically run 30 to 60 days. For
that reason Baun recommends a project-focused strategy. "With such a
short amount of time, we give our interns a piece of a project. Whether
it is the planning stage, marketing, implementation, or evaluation, we
define our expectations, get them comfortable with their tasks, then
walk away and let them run with it."
Baun
recommends this approach for another reason. "If you don’t have
something specific for the interns to do, the staff will be constantly
looking for something for them to do. And that takes time away from
other responsibilities."
While
project-driven internships are the most beneficial and efficient for
all concerned, Baun stresses the importance of exposing the intern to a
variety of learning experiences. Most importantly, give the intern
personal time with the professional staff. "To really do an internship
right, it is not just about the project, but sharing the literature you
are reading and the resources you use. We put reading materials
together for our interns each week."
"Until their
internship, most students are only exposed to the academics’
perspective of their chosen field. Most academics do not have much
hands-on experience," Baun said. "The intern learns from us how
practitioners apply theory in a real-world environment."
Areas where interns excel include:
- Research
- Teaching
- Developing specific products/tools
- Surveys
Be Aware Of What Your Intern Can And Shouldn’t Do
There are a
few precautions when accepting interns. For obvious reasons, interns
should not perform high-risk procedures unsupervised. Although he
brings them along for the experience, Baun advises against allowing an
intern to represent the wellness department in important corporate
meetings.
The biggest
potential drawback is the time investment. "If you bring in an intern
for a specific project and he or she does not have the personality or
skill to accomplish it, then it’s like having any employee who
turns out not to be a good fit for the job. They mope, complain, that
sort of thing," Baun said.
In such
situations, interns need even more time. "I have often looked at a
project and said, ‘This would be a great intern project, but we
just don’t have the time (to oversee them),’" Baun
explained. "Say the project is an implementation project, and the
intern is not a people person. He or she never faced that in school.
This is someone you have to watch. If you don’t have the time,
then what are you going todo?"
Baun tries to
avoid that problem by carefully screening his intern applicants. "I ask
them to bring in a portfolio of what they have done in the past. If
they have no work experience, I ask them to show me things they are
most proud of from school. Maybe it is a report or a class they taught.
We talk about those items. From the discussion I begin to pick up on
their strengths and where the intern might fit into the project. I
conduct it much like a job interview, which is really a learning
experience for the intern as well."
Baun believes
you get as much out of interns as you are willing to put into them. "We
help them explore their strengths and weaknesses. After all,
that’s how we all make our career decisions. If you treat interns
as adults and part of the team, they will usually act accordingly. If
you treat them like kids or just cheap labor, they will rise to that
level of expectation."
Because of
M.D. Anderson’s location and reputation, Baun has no problem
finding interns. However he advises wellness managers when approaching
the intern coordinator in a school, "Be very specific in your needs and
expectations. Describe the project and what the intern will learn from
the experience. If the school does not have its own contract with
defined learning expectations for the student, generate one on your
end. It varies from school to school, but many expect a periodic report
of hours worked, a student journal signed by a staff member, or a
periodic ‘how-goes-it’ call from the intern coordinator."
Reaching Intern Candidates
Baun
emphasizes the importance of tapping into professional relationships in
the area. "I have many friends and contacts at the local universities.
I let them know about projects I am working on. They often have
specific recommendations for a student with the skill sets I need."
Another
option when looking for interns is to do an online search. Many
universities post their internship programs for interested businesses.
A common
question is how much to pay an intern? It varies widely. Baun currently
does not pay his interns. However he has paid a $500 per month stipend
in the past and has known other companies that pay between $600 and
$700 a month.
While
students obviously desire a valuable learning experience, a primary
focus for them is to turn their internship into a permanent job.
According to Baun, "The stories are out there. Interns walk into a
full-time job or receive a good reference that leads to a future job.
If the intern does a good job, it is only right to help him or her find
employment. I work really hard to place my interns."
Baun feels a
very real connection with his interns. "I recently heard from a woman
who had been a dietetic intern with me in the 1980s. Another intern I
had is now a very successful businesswoman who started her own company.
She once said I was the one who started her on the road to success. I
have another former intern who runs the Dell wellness program. You meet
wonderful people along the way. It’s like creating a professional
family tree. We have the opportunity to share a sense of what wellness
means to us … pass on a little piece of our wellness soul to our
interns, and they in turn pass it on to others. It’s really kind
of neat."
Address:
University of Texas M.D. Anderson Cancer Center, 2450 Holcombe Blvd.,
Unit 631, Houston, TX 77021-2024; (713) 745-6927, www.mdanderson.org.
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