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Management Not Educated On Value Of Wellness, Says Survey
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Over 50
percent of wellness executives do not believe an adequate job is being
done to educate senior management and employees on the value of
wellness programs.
Responding to a question in the Workplace Management Survey by the Wellness Program Management Advisor,
51.8 percent of managers said they did not believe enough was being
done while 47.3 percent thought managers were doing a good job of
management education.
The president
of a wellness services consulting company said it "seems like wellness
executives are not willing to go to senior leadership to get monies to
support program evaluation and count on the vendors to report value.
"Health
improvement is key, but that is our bias — in the real world
return on investment or impact on medical spending the group’s
rate is key to providing value," the executive continued, "seems like
many program managers don’t pay enough attention to the business
side of providing wellness programs."
The wellness
coordinator for a private university also said not enough was being
done. "The rewards are long term, the costs are immediate. Its hard to
make the investment up front."
The director
of health lifestyle management for a managed care organization also did
not believe enough was being done and said "I think we are doing
better, most wellness managers were not trained very well to do the
justification. We are getting smarter, speaking their language and
meeting their needs."
"Well, the
answer really is yes and no," said the manager of health risk
management at an insurance broker. "It depends on the corporation," the
executive continued, "those wellness managers that wear the wellness
hat at all times tend to do a great job. On the other hand, those that
are titled in a different way and have many other hats ... tend to put
wellness on the back burner, or they only fulfill half the job."
A benefit
specialist for an insurance agency responded in the negative and said
there is "not enough hard data to back up the talk. More statistics
showing the bottom line saved by companies who promote wellness would
be great. Senior management does a lot better when they know exactly
how many hours of unused sick leave accrue directly related to wellness
and how much more productive their employees are."
However,
while the slim majority felt not enough was being done, 47.3 percent
did believe wellness managers were doing the education job.
A corporate
project manager said, "I believe wellness managers are using
appropriate financial reporting tools to share success and to learn.
However, this is a costly investment that usually doesn’t pay off
in the early years. As managers move in and out of roles within the
organization it is a constantbattle to educate them on the value of
wellness programs."
The health
and wellness manager of a medical center said an adequate job was being
done. "I think we can try all we want but in the end, we cannot make
anyone get on board for wellness, senior management included. No matter
how good a job we do, there are still a lot of administrators who give
it lip service. Maybe it’s because they have to get on board
first with their own health and wellness before they are willing to
commit to it at work and for their employees as well."
The benefits
coordinator of a public agency said "I answered yes, but I don’t
believe senior management can relate to the cost of healthcare that
entry level or low level employees are faced with when insuring their
families. Senior management receives a ‘handsome’ pay that
is more than twice or three times that of a general laborer or entry
personnel.
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Are wellness managers doing an adequate job educating senior management and employers about the value of the services wellness programs provide?
No: 51.8 percent
Yes: 47.3 percent
Left unanswered: 0.9 percent
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Address: Wellness Programs Management Advisor, 1913 Atlantic Avenue, Suite F5, Manasquan, NJ 08736; (732) 292-1100, www.wellnessjunction.com.
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