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Twenty-seven percent of all tobacco enrollees have remained abstinent after 12 months – the highest quit rates in the industry – through innovative patient-coach relationships at Leade Health.

Leade Health said its patient-coach partnerships have lead to successful quit rates because they inspire participant empathy and self-driven change. Compared to traditional call centers, Leade Health has coaches and participants work together for 12 months in a partnership, where coaches work from home rather than in a call center.

The firm’s mission is to help organizations decrease medical costs and increase productivity by supporting individuals to change unhealthy behavior by assessing high-risk individuals into highly personalized health coaching programs.

At Leade Health, participants get to know their health coach from the very first "triage call," where the coach develops a health plan based on the participant’s goals and health history information. Calls between a coach and participant are frequent during the first weeks and months as the participant begins to implement behavior changes and while trust is building between the pair. The frequency decreases as participants reach milestones, but pick back up if a participant gives into old habits.

Leade Health’s award-winning tobacco management program is structured to meet Agency for Healthcare Research and Quality Clinical Practice Guidelines and other national best practices. Leade Health’s unique process works to match the participant’s health status, self-confidence, readiness and learning style for a successful intervention.

Address: Leade Health Inc., 2301 N. Platt Road. Suite 400, Ann Arbor, MI 48104; (734) 995-0699, www.leadehealth.com.